Privacy & Cookie Policy

This policy applies to canada-coin.ca, operated in connection with Coin-USA Inc. (Melbourne, FL, USA) and derTaler GmbH (Berlin, Germany). For any privacy question or request, contact us at mail@canada-coin.ca.

When you submit our quote request form, we collect the information you provide: full name, email address, phone number, project details, estimated quantity, and any design files you choose to upload.

We also use cookies and similar technologies for advertising and website analytics, as described in the Cookies section below.

• To respond to your quote request and communicate with you about your project.
• To process and fulfill orders.
• To maintain business records in our customer relationship management (CRM) system.
• To measure and improve our advertising and website performance (only where you have consented, as applicable).

We use a small number of service providers to operate this site and respond to inquiries:

• Microsoft 365 — to deliver quote request emails to our sales team.
• Zoho CRM — to track and manage sales leads.
• Google (Ads, Analytics, reCAPTCHA) — for spam protection, advertising, and website analytics.

We do not sell your personal information.

We use Google Ads and Google Analytics, which rely on cookies to measure traffic and ad performance. For visitors in the European Economic Area, the United Kingdom, Switzerland, and Quebec, these cookies are disabled by default and only activate if you click "Accept all" in the cookie banner. You can decline non-essential cookies at any time, and your choice is remembered on this device.

Depending on where you live, you may have the right to access, correct, or request deletion of your personal information (including under Canada's PIPEDA, Quebec's Law 25, or the EU/UK GDPR). To exercise these rights, email mail@canada-coin.ca.

We retain quote requests and related correspondence for as long as needed to respond to your inquiry and maintain reasonable business records, unless you ask us to delete it sooner.

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.